Refund Policy

Satisfaction Guaranteed – 30-Day Money-Back Guarantee

At VIVOSLEEP, your satisfaction is our top priority. If you're not completely happy with your purchase, you may return it within 30 days for a full refund – no questions asked.

If your item arrives damaged or defective, we’ll cover all return shipping costs.
However, for returns of non-damaged items, the return shipping costs are the responsibility of the customer.

We’re proud to say that less than 1% of our customers request a return, but if you do, we’ve made the process quick, simple, and hassle-free. Your comfort and peace of mind matter to us—and we’re here to ensure you love your VIVOSLEEP experience from start to finish.